Riadh Fehmi is the founder and general manager of Réseaux, Formation et Conseil (RFC), a company specialized in networking, consulting, training, and integration of IT infrastructure solutions. The company has built a broad portfolio of services that cater to businesses lacking dedicated IT departments. RFC's services range from hot line surveillance to remote maintenance and managed services, enabling clients to focus on their core operations while RFC handles of their IT needs.
After completing his engineering degree at the National Engineering School of Gabes (ENIG), Mr. Fehmi embarked on a career as an automation engineer. He founded RFC in 2003 and has led the company to expand its services to include remote maintenance and full IT management. Under his leadership, RFC became a certified partner of several IT companies, including Microsoft Gold, Trend Micro, Pearson Vue, and Cisco. RFC has also expanded its operations to France and Burkina Faso, solidifying its presence in the IT infrastructure solutions market.
In March 2019, RFC launched a new platform based on the cloud computing service Microsoft Xpress Azure software, that allows customers to benefit from cloud services while ensuring the security of their data stored in Tunisia.
In order to meet demand for these services from local and foreign customers, RFC needed to be certified by Microsoft to service Microsoft Xpress Azure. To achieve this level of expertise, Microsoft requires several technical and organizational certifications, including ISO 27001, ISO 20000 and ISO 2230.
In May 2020, JOBS helped the company implement the ISO 27001 standards, allowing it to comply with the EU directive concerning personal data protection. As a direct result of this assistance, RFC was able to confirm several orders from local and European companies.
JOBS’ assistance enabled the company to grow revenue by 35% and create 19 new jobs in 2020.